FAQs

Can a non-Japanese speaker communicate with the Wakabaya's owner?

Yes! We speak English, un peu français, and some 中文單詞. We also love travelling abroad, so we totally understand the difficulties of language.

I don't usually stay in a guest house. What kind of accommodation is Wakabaya?

  • Guest House Wakabaya is an accommodation run with the Hotel Business Permit [picture] issued by Takamatsu City. Our fire preventive facilities are inspected and reported to the Takamatsu North Fire Station every year.
  • All facilities and spaces except inside the private group room, twin rooms, and single room are shared with other guests.
  • The bathroom and shower booth can be locked. Use them whenever they are vacant.
  • The entrance has an automatic lock, and each private room has an inside and outside lock [picture] for security. However, the guests are responsible for their belongings. Wakabaya is not responsible for any problems you might have during your stay.
  • Even at night, we always stay in our private house behind the guest house. You can call us with a door bell in the living room at any time.
  • Our facilities are not soundproof. Even in a private room, you may hear other guests' voices and footsteps. In addition, our children's voices may be heard from our private house.
  • Please keep quiet at midnight and early in the morning.
  • The group room, single room, and 2/F twin room are on the second floor, but there is no elevator. We help the guests carrying heavy luggage up and down.
  • Meals are not served. You can get to the downtown nearby Kawaramachi 瓦町 Station for 15 minutes on foot. A "udon" noodle restaurant opens at 6:00 a.m. and is just a 5-minute walk from Wakabaya, where you can enjoy the local breakfast! There is also a supermarket, a convenience store, and a bakery just 5 minutes away.
  • Nightware is not provided.
  • We sell a travel toothbrush set for 150 JPY and a razor for 100 JPY.
  • Guests can use towels, two-in-one shampoo, body soap, and a hair dryer for free.
  • We do not enter the bedrooms of guests staying longer than one night for cleaning or to change the sheets. An adhesive rolling cleaner is provided in the room.

Can we stay in Wakabaya with children?

  • Yes, the guests can stay even with babies as we don't limit the age of guests. However, please pay attention when children use ladders in the group room.
  • We don't have a children's rate based on age. If a child uses their own bedding, the cost will be the same as for an adult. A 1,500 yen fee will be charged per night for each child who shares a bedding with an adult. The futon bedding is 100 cm wide, 200 cm long and 8 cm thick.
  • Even if the number of guests including children is more than our capacity of the room, guests can stay. Instead, we can prepare beddings only for the number of capacity. Children need to share bedding with their parents.
  • Our bathroom has a bathtub.
  • Guests can use our kitchenette to cook or prepare milk for children.

Does Wakabaya limit the time of check-in, check-out, and curfew?

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Check-in ▼ 5:00 pm - 9:00 pm
  • We may be able to accommodate check-ins or luggage storage before 5:00 pm, so please let us know your preferred time when making your resevation.
  • Please contact us if there is a change of more than one hour to your arrival time.
  • If you arrive outside 5:00 pm to 9:00 pm without prior notice, we may be unavailable and unable to let you in
Automatically Locked Time ▼ 9:00 pm - 7:00 am
  • We shall provide you with the PIN upon check-in.
  • No curfew. Guests can go out and come back any time even in the midnight and early in the morning.
Check-out ▼ by 10:00 am
  • Ask us for luggage storage and car parking after check-out.

When does the guest have to pay the cancellation penalty?

  • Wakabaya is a guest house for travellers. We set the following "minimum" cancellation policy not to disturb free travel. Please understand it, and notify us as soon as possible once you know you need to cancel. There may be travellers who want the room that you are cancelling.
  • Cancellation fees must be paid via online credit card payment or bank transfer.
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Up to 20:59 on the day of arrival Free
From 21:00 on the day of arrival 100% of the first night's charge
No-show 100% of the first night's charge
  • For reservations made via booking sites such as Booking.com or Agoda, the respective site's cancellation policy applies.

Can I park a car or bike?

  • Cars, bicycles and motorcycles can be parked at free in the order of required reservation. See the details.

Up to how many people can be accommodated? Can I rent the entire house?

  • Beddings can be provided for a total of 16 guests: 3 in the twin room 1/F, 3 in the twin room 2/F, 2 in the single room, and 8 in the group room.
  • Please be noted that one of futons has to be folded in the Japanese-style rooms, and guests may feel it tight.
  • If no other reservations have been made for your desired dates, we may offer the entire house for exclusive use. For details, please see here.

Can I bring a sleeping bag?

  • Yes, it is possible.
  • However, the room charge will be calculated depending on the total number of Wakabaya's prepared beddings and the beddings the guest brings.

When do I pay? Is cashless available?

  • The full amount of the room charge must be paid upon check-in.
  • In addition to Japanese yen cash, payment can be made by credit card, QR code payment (Ali Pay, WeChat Pay, Kakao Pay, etc), and transportation IC card (Suica, ICOCA, etc).
  • If you make a reservation through the online booking website and pay online, this does not apply.

Is Wakabaya a non-smoking accommodation?

  • Smoking is strictly prohibited anywhere inside.
  • An ash stand at the outdoor roofed bicycle parking is prepared.

Which way is the best to book a Wakabaya’s room?

We accept a booking through the online tourist agents also, however, we recommend the direct booking through our booking request form.

  1. Simple procedure
  2. Easy-to-understand pricing
  3. More available rooms
  4. Flexible to change or cancel
  5. Honest information

See the details.

Can I put myself on the waiting list?

  • Yes, you can do it by informing us uf it on comment field in our booking form.
  • However, if the chances of cancelation is quite low, we might reject your request.

Can I stay for a long?

  • Guests are allowed to stay for up to seven nights in a row. However, this does not apply to those who have stayed at Wakabaya before or who have been introduced by our guests. At first, please ask us.
  • Long stay discount is not offered.