FAQs

Yes, absolutely! We speak English, un peu français, and some 中文單詞. We also love travelling abroad, so we totally understand the difficulties of language barriers.

• Guest House Wakabaya is an accommodation facility holding a Hotel Business Licence [picture] issued by the Takamatsu City authorities. We submit an annual inspection report on firefighting equipment and facilities to the fire department.
• All facilities and spaces other than guest rooms (single room, twin rooms, group room) are shared with other guests.
• The bathroom and shower cubicle can be locked. Use them whenever they are available.
• The entrance has a self-locking door, and each guest room is equipped with both a lock [picture]. However, guests are responsible for managing their own belongings. Wakabaya cannot accept liability for any incidents concerning personal items during your stay.
• We always stay in our private house behind the guest house, even at night. You can call us with a chime in the living room at any time.
• Our facilities are not soundproof. Guests may occasionally hear other guests' voices or footsteps even within their own rooms. In addition, our children's voices may be heard from our private house.
• Please keep quiet at midnight and early in the morning.
• Group room, single room, and one of the twin rooms are located on the second floor. There is no lift. Staff will assist with carrying heavy luggage up and down the stairs.
• No meals are provided. A 15-minute walk will take you to the downtown area around Kawaramachi Station. Furthermore, a 5-minute walk brings you to an udon noodle restaurant opening at 6:00 am, so do enjoy the local breakfast. Additionally, within a 5-minute walk, you will find a supermarket, convenience store, and bakery.
• Nightware is not provided.
• We sell a travel toothbrush set for 150 JPY and a razor for 100 JPY.
• Guests can use towels, two-in-one shampoo, body soap, and a hair dryer for free.
• We do not enter the bedrooms of guests staying longer than one night for cleaning or to change the sheets. An adhesive rolling cleaner is provided in the room.

• Yes! There are no age restrictions, so you may stay with infants. However, please be mindful of the ladder in the group room to prevent accidental falls.
• We don't have a children's rate based on age. If a child uses their own bedding, the cost will be the same as for an adult. A 1,500 yen fee will be charged per night for each child who shares a bedding with an adult. The futon bedding is 100 cm wide, 200 cm long and 8 cm thick.
• Accommodation is possible even if the number of guests, including children, exceeds the room's capacity. However, as futons can only be provided for the number specified in the capacity, children will need to share futons (1,500 JPY).
• Our bathroom has a bathtub.
• The kitchenette is equipped with an electric kettle and microwave oven, which you may use for warming baby food or milk.

• Wakabaya is a guest house for travellers. To ensure our cancellation policy does not stifle the freedom of your journey, we have established the following minimal policy. We kindly ask that you understand this approach and contact us as soon as possible should you need to cancel. There may be another traveller who requires the room that becomes available.
• Cancellation fees must be paid via online credit card payment or bank transfer.

• For reservations made via booking sites such as Booking.com or Agoda, the respective site's cancellation policy applies.

• Cars, bicycles and motorcycles can be parked at free in the order of required reservation. See the details.

• We can provide bedding for up to 16 guests: 3 in a twin room on the first floor, 3 in a twin room on the second floor, 2 in a single room, and 8 in a group room.
• In each Japanese-style room, futons are laid out by folding partially, which may make the space feel cramped.
• If no other reservations have been made for your desired dates, we may offer the entire house for exclusive use. For details, please see here.

• Yes, it is possible.
• However, the room charge will be calculated depending on the total number of Wakabaya's prepared beddings and the beddings the guest brings.

• The full amount of the room charge must be paid upon check-in.
• In addition to Japanese yen cash, payment can be made by credit card, QR code payment (Ali Pay, WeChat Pay, Kakao Pay, etc), and transportation IC card (Suica, ICOCA, etc).
• If you make a reservation through the online booking website and pay online, this does not apply.

• Smoking is strictly prohibited anywhere inside.
• An ash stand is available in the outdoor bicycle parking area.

We accept a booking through the online tourist agents also, however, we recommend the direct booking through our booking request form.

1. Simple procedure
2. Easy-to-understand pricing
3. More available rooms
4. Flexible to change or cancel
5. Honest information

See the details.

• Yes, you can do it by indicating it in the comment section of our booking request form.
• However, please note that we may decline requests if the likelihood of a cancellation is extremely low.

• Guests are allowed to stay for up to seven nights in a row.
• This does not apply to guests who have previously stayed at Wakabaya or those reffered to us. At first, please contact us.
• Long stay discount is not offered.