FAQs | Guest House Wakabaya (Takamatsu, Shikoku, JAPAN)

Can a non-Japanese speaker communicate with the Wakabaya's owner?

Yes! We speak English, et puis un peu français. We also love traveling abroad, so understand the difficulties of language well.

I rarely stay in a guest house. What kind of accommodation Wakabaya is?

Guest House Wakabaya is an accommodation run with the Hotel Business Permit [picture] issued by Takamatsu City. Our fire preventive facilities are inspected and reported to the Takamatsu North Fire Station every year.
The front door has a self-locking system, and each bed room has an inside and outside lock for security. [picture], however, the guests are responsible for their belongings. Wakabaya cannot be responsible for any troubles during your stay.
Even at night, host family always stay in our private house back the guest house zone. Whenever you need, you can call us with a chime in the living room.
Our facilities are not soundproof. Our children's voices may be heard from our private house.
Please keep quiet at midnight and early in the morning.
The group room, Japanese-style single room, and 2/F twin room are on the second floor but there is no elevator. We help the guests carrying heavy luggage up and down.
Meals are not served. You can get to the downtown nearby Kawaramachi 瓦町 Station for 20 minutes on foot. An "udon" noodle shop which opens from 6:00 a.m. stands just a 5-minute walk away from Wakabaya, enjoy the local udon breakfast! Besides, there is a supermarket, convenience store, and a bakery also 5-minutes away.
Nightware is not provided.
We sell a travel toothbrush set for 150 JPY and a razor for 100 JPY.
Guests can use towels, two-in-one shampoo, body soap, hair dryer for free.
For the guests staying for consecutive nights, if you would like us to clean your room and change your sheets, please let us know by 10:00 a.m. the next morning.

Can we stay in Wakabaya with children?

Yes, the guests can stay even with babies as we don't limit the age of guests. However, please pay attention when children use ladders in the group room.
We have no age-based children's rate. A child who use his/her individual bedding will be charged the same rate as an adult. Prices for children sleeping without individual bedding vary according to each booking website. The size of futon bedding: width 100cm, length 200cm, thickness 9cm.
Even if the number of guests including children is more than our capacity of the room, guests can stay. Instead, we can prepare beddings only for the number of capacity. Children need to share bedding with their parents.
Our bathroom has a bathtub.
The guests can use our kitchenette to cook or prepare milk for children.

Does Wakabaya limit the time of check-in, check-out, and curfew?

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Luggage storage and car parking before check-in	Please ask us in advance.
Check-in	4:00 pm - 9:00 pm Please inform us in advance of your expected arrival time. If your check-in time changes much, please update us.
check-out	before 10:00 am
luggage storage and car parking after check-out	Please ask us in advance.

From when does the guest have to pay the cancellation penalty?

Wakabaya is a guest house for a traveler. We set the following "minimum" cancellation policy not to disturb free travel. Please understand it, and when you decide to cancel, let us know as soon as possible for another traveler who needs your vacant room.
Cancellation fee should be paid by VISA, MasterCard, AMERICAN EXPRESS through the internet or bank transfer.

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before intended check-in date 20:59	free
after intended check-in date 21:00	100% of the first day room charge
no show	100% of the first day room charge

Reservation made through the online booking sites such as Booking.com, is subject to more severe cancellation policies of each agency.

Can I park a car or bike?

Cars, bicycles and motorcycles can be parked at free in the order of required reservation. See the details.

Up to how many people can be accommodated?

Beddings can be provided for a total of 16 guests: 3 in the twin room 1/F, 3 in the twin room 2/F, 2 in the single room, and 8 in the group room. But please be noted that one of futons has to be folded in the Japanese-style rooms, and guests may feel it tight.

Can I bring a futon or sleeping bag?

Yes, it is possible. However, the room charge will be calculated depending on the total number of Wakabaya's prepared beddings and the beddings the guest brings. Therefore, the guests can bring their own beddings, but it will not reduce the expence.

When do I pay? Is cashless payment available?

The full amount of the room charge must be paid upon check-in. However, if you make a reservation through the online booking website and choose to pay online or use points, this does not apply.
In addition to Japanese yen cash, payment can be made by credit card (VISA, JCB, Mastercard, American Express, Diners Club, Discover), QR code payment (PayPay, Ali Pay, Kakao Pay), prepaid IC card (Suica, PASMO, Kitaca, toica, manaca, ICOCA, SUGOCA, nimoca, Hayakaken).

Is Wakabaya non-smoking accommodation?

Smoking is strictly prohibited anywhere inside. An ash stand at the outdoors roofed bicycle parking is prepared.

Can I put myself on the waiting list?

Please email to us. However, if the chances of cancelation is quite low, we might reject your request.

Can I stay for a long?

The guests are allowed to stay consecutively up to 7 nights in principle. However, this does not apply to those who have stayed at Wakabaya before or who have been introduced by our guests. At first, please ask us.
Long stay discount is not offered.